Frequently Asked Questions
Are walk-ins welcome?
Our clinic operates on an appointment basis. To schedule the soonest appointment with your preferred practitioner, please refer to our online booking system.
Do you direct bill?
Certainly! Our Registered Massage Therapists are able to bill your insurance company directly, saving you the inconvenience of paying upfront. You will be responsible for any additional costs that are not covered by your insurer. Click Here to check to see if we direct bill to your insurance company
How should I prepare for my massage?
We kindly ask that you arrive feeling clean and fresh for your appointment. A quick rinse or change of clothes beforehand is always appreciated if you've had a busy or sweaty day. Appointments may be refused or rescheduled if hygiene standards are not met.
What's included in my appointment time?
The appointment length reflects your full visit- including intake, health history, orthopaedic assessment, discussion of treatment goals, exercise prescription, and change time. The remaining portion of your booked time will be used for hands-on massage.